Shipping policy

Shipping Policy

Processing Times

We ship Monday through Friday. Most in-stock orders without lead times ship the same or next business day. Orders placed after our Friday courier pickup usually ship Monday or Tuesday. Please double-check your shipping address at checkout, because we can't redirect packages once they've shipped.

Shipping Rates

Shipping rates are calculated live at checkout based on your package and destination.

United States

Orders ship via USPS or UPS, and most arrive within 2-7 business days. We don't offer next-day service or guaranteed delivery dates, and we can't refund shipping charges when a carrier delivers late.

Free Local Pickup

Pick up your order free at our warehouse: 9321 NE 72nd Ave Suite D-11, Vancouver, WA 98665, Monday-Friday, 8 AM-4 PM. Choose "Local Pickup" at checkout and wait for our ready-for-pickup email. Because our warehouse is an active working facility, we can't offer tours or drop-in visits.

International Shipping

We currently ship to Canada, the United Kingdom, Australia, New Zealand, Sweden, Norway and Singapore via USPS. International delivery generally takes 4-5 weeks. Because of cost and reliability, we don't offer express international shipping.

Duties and Taxes

We can't ship Delivered Duty Paid (DDP). International customers are responsible for all VAT, customs fees, brokerage and import duties charged at delivery. Please check your country's import rules before ordering.

Shipping Restrictions

• Blasters ship to the United States and Canada only.
• LiPo and other lithium batteries ship only to the 48 contiguous United States and Washington, DC, by UPS Ground (5-10 business days). They cannot travel by air, so we can't ship them to Alaska, Hawaii, US territories or APO/FPO addresses. For safety, batteries ship at a 30% storage charge. Fully charge them in a safe place before first use: using a new LiPo without charging it first will destroy the battery and void the warranty. See our LiPo Safety page.

Lead Times, Pre-Orders and 3D-Printed Items

3D-printed blasters and parts are printed to order. Please check the lead time on each listing and our Shipping Updates page. If your order includes pre-order or lead-time items, we hold the entire order and ship it together, so place a separate order for in-stock items you need sooner.

Packaging

Our packaging is made from recycled paper, and we reuse boxes and materials whenever we can. Domestic orders are sealed with Out of Darts branded tape. For discreet, unbranded packaging (great for gifts), add a note in the "Special Instructions" box at checkout or email us right after ordering.

Lost or Damaged Packages

We take full responsibility for getting your order to you safely, even when a carrier mishandles it. If your package arrives damaged or goes missing, email orders@outofdarts.com with your order number and photos of any damage, and we'll make it right.

Questions?

Email orders@outofdarts.com. We reply within 1-2 business days.